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Our Policy

Welcome to the web sites (collectively, the "Site") of TRANSCRIBERNOW, ("TRANSCRIBERNOW", "we", "us" and/or "our"). This Site has been created to provide information about our company and automated transcription services (the "Services") and tool to our users ("you", "your"). This Privacy Policy sets forth TRANSCRIBERNOW's policy with respect to information, including personally identifiable data ("Personal Data"), and other information that is collected from Site visitors and users of the Services.

We receive information from our Customers and their applications, or on their behalf. Due to the nature of the Services, this information may include some type of personal details, including names, contact information and other information that identifies you.

Information we collect:

If you communicate with TRANSCRIBERNOW through the Website or Services, we obtain and store such passively collected, automatically collected information using different technologies. TRANSCRIBERNOW may store such information itself, or it may include such information in databases owned and maintained by TRANSCRIBERNOW associates, agents or service providers. This Site may use these information and pool it with other information to monitor, for example, the total number of visitors to our Website, the number of visitors to each page of our Site, the domain names of Internet service providers for our visitors and how our users are using and communicating with the Services.

Personal Data That You Provide Through the Site:

If you freely provide such details as when you apply for entry to the Services (for example, your name and mailing address), use certain Services, email us with questions or respond to one of our surveys, we receive Personal Data from you. Wherever TRANSCRIBERNOW gathers Personal Data we try to link to this Privacy Policy

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of TRANSCRIBERNOW and the authorized third parties referred to herein located in the United States, which may not offer the same level of protection as the country in which you are located.

Non-Identifiable Aggregated Data:

When you interact with TRANSCRIBERNOW through the Site or Services, we receive and store certain information which is not personally identifiable. Such information, which is passively gathered using different technologies, can not currently be used to specifically identify you. TRANSCRIBERNOW may store such information itself, or it may include such information in databases owned and maintained by affiliates, agents or service providers of TRANSCRIBERNOW.

This Website may use these information to pool it with other information to monitor, for example, the overall number of visitors to our Web, the number of visitors to each page of our Site, the domain names of Internet service providers for our visitors and how our users are using and communicating with the Services. In fact, TRANSCRIBERNOW periodically performs surveys on its consumer preferences, expectations and actions centred on the Personal Data and other information provided to us in a continuing effort to better identify and represent the consumers of the Services.

This Website may use these information to pool it with other information to monitor, for example, the overall number of visitors to our Web, the number of visitors to each page of our Site, the domain names of Internet service providers for our visitors and how our users are using and communicating with the Services. In fact, TRANSCRIBERNOW periodically performs surveys on its consumer preferences, expectations and actions centred on the Personal Data and other information provided to us in a continuing effort to better identify and represent the consumers of the Services. We may also use a technology called "cookies" while running this Website. A cookie is a piece of information provided to your user by the machine which hosts our Web when you access the Site. Our cookies help to provide the Website with additional functionality and allow us to more reliably evaluate use of the Web. For example, our Website that put a cookie on your browser that enables you to access the Site without having to remember and then enter a password during a visit to the Site more than once.

We may also use a technology called "cookies" while running this Website. A cookie is a piece of information provided to your user by the machine which hosts our Web when you access the Site. Our cookies help to provide the Website with additional functionality and allow us to more reliably evaluate use of the Web. For example, our Website that put a cookie on your browser that enables you to access the Site without having to remember and then enter a password during a visit to the Site more than once.

Our Use of Your Personal Data and Other Information:

TRANSCRIBERNOW shall use the personal data that you provide in a manner consistent with this Privacy Policy. When, for some purpose, you offer Personal Data, we may use the Personal Data in accordance with the reason why it was given. When you contact us by email, for example, we will use the personal data you provide to answer your question or to fix your issue. In fact, if you provide Personal Data for the purpose of obtaining access to the Services, we will use your Personal Data to provide you with links to and track your use of these services.

TRANSCRIBERNOW and its associates and associations (the "Core Companies") may also use the Personal Data and other Personally Identifiable Information obtained through the Site to help us enhance the Site's content and accessibility, to better understand our customers and improve the Services provided. Such information may be used by TRANSCRIBERNOW and its Associated Companies to connect with you about the Products or to advise you about products that we think may concern you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications.

Remember, though, that as a Service user, you can not opt out of certain administrative messages that the System legitimately requires, such as billing or service alerts. Alternatively, if you do not wish to receive any additional marketing messages at any point or you would like to have your name removed from our mailing lists, please contact us as shown below.

When TRANSCRIBERNOW plans to use any Personal Data in any manner that does not adhere to this Privacy Policy, you will be told of such expected usage before or at the time the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information:

TRANSCRIBERNOW does not engage in the selling of your knowledge. These experience we view as a vital part of our relationship with you. Moreover, there are some situations in which we may share your Personal Data without further notice to you with other third parties, as set out below:

  • Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
  • Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
  • Agents, Consultants and Related Third Parties: TRANSCRIBERNOW, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, shipping and fulfillment and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Legal Requirements: TRANSCRIBERNOW may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of TRANSCRIBERNOW, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability.

Your Choices:

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

Children:

Knowingly, TRANSCRIBERNOW does not receive personal data from children under the age of 13. Please do not upload any Personal Data via the Website if you are under the age of 13. We encourage parents and legal guardians to track Internet usage by their children and to help uphold our Privacy Policy by instructing their children to never share Personal Data on this Website without their approval. If you have reason to believe that a child under the age of 13 has supplied TRANSCRIBERNOW with Personal Data through this platform, please contact us and we will try to remove this detail from our databases.

Links to Other Web Sites:

This Policy on Privacy applies to the Site only. This Site may contain links to other non-TRANSCRIBERNOW ("Third Party Sites") operated or controlled websites. Third-party platforms are not protected by the policies and procedures listed above. The connections from this Page do not mean that the third party pages have been approved or checked by TRANSCRIBERNOW. We recommend that you email certain pages directly for clarification about your privacy policies.

Security:

TRANSCRIBERNOW shall take reasonable steps to secure the Personal Data supplied through the Website against deletion, abuse and unauthorized access, publication, modification or destruction. Nonetheless, there is no Internet, email or other electronic communication that is completely secure or error-free, so you should be cautious to consider what details you send to us in this manner.

Changes to this Privacy Policy:

The Site and our business reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Contact us:

You may contact TranscriberNow by email at support@transcribernow.com .